Privacy Policy

Your data is safe with us!

When you use our services, we need some information from you in order to provide you with our products. We respect your privacy and ensure that all your personal information is treated confidentially.

All information we collect will only be used by us for the purpose for which it was provided and will only be collected with the visitor’s consent. This consent may have been given for the delivery of our packages to your postal address or to be able to send your personal report via email. Your details will only be provided to third parties if this is necessary to enable the agreed service to be provided. It may also be that we are obliged to do so by law/regulation or because you have given us permission to do so yourself. The information you provide will at all times be treated with the utmost care.

Our service consists of four parts: the order, the sample, the genetic profile and the activation of the profile. Below we explain what information we collect from you, for what purposes we process it and how you can make use of your privacy rights.

Your DNA is seen as special personal data, especially because it concerns biomedical information, but certainly because the DNA is truly individual information. That in itself may be clear and we treat your data as such, not only because the law requires it from us, but also because we respect your privacy.

The Order
You order an analysis of your DNA and an accompanying report from us.
For this order we need the following information from you:

Consent / Access / Disposal

This data is deleted from our systems after six months. We will send you a final reminder at the end of this period to ask if you would like to continue following us and receive general updates. That’s entirely up to you! Without an answer, this data will be removed from our systems.

The Sample

The DNA samples are processed in the Netherlands in academic laboratories by certified partners.

The Genetic Profile

To be able to consult the report that accompanies the sample kit, we ask you to create an account in our ‘portal’ via the website in ‘My DNA’. There we ask you to share the information below to complete your profile.

Consent / Access / Disposal
The above data can be downloaded from the portal itself. We offer you the possibility to download your data, your DNA data and your report(s) at once. You can also delete your profile there.


Profiles not used for 18 months will be deactivated. After 24 months we will also remove them from our systems. You will receive a total of 3 e-mails from us reminding you to log in. When you are logged in you can download your data and delete your account and profile yourself.

Profile Activation

An analysis and the accompanying report form the basis of our services. We have a number of additional products and partners that we offer to get even more value out of your DNA profile. To do this, we need a number of details, including your permission to share certain information from your profile with our partners.

Consent / Access / Disposal

In accordance with the General Data Protection Ordinance (AVG), we have reported our registration of personal data to the Personal Data Authority. The data we collect are:


In order to optimise our services and site and to be able to inform you specifically about interesting offers or articles, so-called cookies are placed on your computer via our site. A cookie is a small text file that is sent to your computer when you visit a site. With the help of the cookies, we can create a user profile of you and ensure that when you visit our site you do not repeatedly receive or have to enter the same information and that personalised content can be shown to you. The domain names of the web servers that transmit the cookies are and Most browsers can be set to refuse cookies or to notify you when you receive a cookie. We also look at the click history so that, based on the pages you visit on, we can analyse which product information may be of interest to you and display custom content, and to improve the awareness, functionality and content of our website, newsletters and mailings.

How does DNA2Move secure information collected about me?

DNA2Move has put in place physical, electronic, and legal safeguards to protect the confidentiality of your personal information, including the following:

  • Securing all financial transactions made through this website using HTTPS encryption;
  • Providing various other technical security methods to protect collected data;
  • Providing access to your personal information only to employees who need access to the information through their jobs;
  • Cooperate only with third parties who guarantee that they adequately protect all their computer hardware and processes and who guarantee that your data will only be used for the purposes for which you have provided DNA2Move with your data;
  • Periodically perform independent security audits on our online environments, so that any risks can be recognized and mitigated in a timely manner;

What choices do I have regarding the collection of my personal information by DNA2Move?
You can choose to:

  • to update or correct your personal information;
  • unsubscribe from receiving emails at your email address;
  • deactivate your account to prevent future purchases through your account;
  • Deactivate cookies when visiting;
  • Delete your profile. 

Update or correct your personal information

Log on to and modify the data you wish to update or correct under “My DNA”.

Unsubscribe from emails you receive

Go to the unsubscribe link at the bottom of the email and unsubscribe, or contact the address below.

Disable an account

To disable and delete your DNA2Move account, please contact the address below.

Questions or comments about our privacy policy?

On request, we provide visitors to our site with access to all the information we maintain about them. If you wish to access this information, please contact us at the address below.

On request, we offer visitors to our site the opportunity to correct any incorrect information we keep about them. We also offer visitors to our site the possibility to remove the information we keep about them. If you wish to correct or remove your personal information, please contact us at the address below.

If you feel that our site does not comply with our privacy policy, please contact us at the address stated below.

How do you contact us?
If you wish to respond to our privacy policy, have questions about the collection of personal data or the use of cookies on the website, please contact us.